Incorrect Apple Id or Password Try Another Apple Id

Your Apple ID is the center of your identity when it comes to managing Apple devices and services. Although this ID looks simple, its integration with the Apple ecosystem goes much deeper.

Apple uses "iCloud account" on its support site, but an iCloud account is just a subset of an Apple ID account. You might hear both the iCloud and Apple ID terms interchangeably, but there is nothing wrong in mentioning either of them. What happens when you forget your Apple ID password?

Thankfully, there's no need to panic. We'll show you how to reset the Apple ID password associated with your Apple ID.

If You Have Two-Factor Authentication Enabled

With 2FA, you can only access your account through devices you trust and the web. A trusted device could be an iPhone, iPad, or iPod touch with iOS 9 or later or a Mac with OS X El Capitan or later.

When you sign in to a new device for the first time, you'll need a password and the six-digit verification code shown on your device or sent to your phone number. By entering the code, you confirm that you trust the new device.

You won't need a verification code again unless you sign out, erase the device, or if you change your password. If you have 2FA enabled, you can reset your Apple ID or iCloud password from any trusted device.

1. Reset Your Apple ID Password on an iPhone or iPad

Before proceeding, ensure that your device has iOS 10 or later. Then open the Settings app. Tap [Your Name] > Password & Security, then Change password.

Next, type in the passcode you use to unlock your device.

On the Change Password screen that appears, enter a new password in both fields, and tap Change. Now you can enter this new Apple ID password on all your other devices.

2. Reset Your Apple ID Password on a Mac

In macOS Catalina or later, go to Apple menu > System Preferences, then click Apple ID.

In earlier versions of macOS, go to System Preferences > iCloud, click Account Details, and click Security.

Click Password & Security, then click Change Password.

You may be prompted to enter a password for an administrative account and click OK.

From the dialog that appears, enter your new password and type it again in the Verify field. Then, click Change. Your other devices will ask you to enter the new password when you next use them.

3. Reset Your Apple ID Password on the iForgot Website

Go to Apple's iForgot website. Enter your Apple ID and click Continue.

Apple displays phone numbers associated with the Apple ID (the numbers are hidden, only the last two digits are shown). Enter the phone number that you use with your Apple ID and click Continue.

As with a 2FA login, a dialog appears on your trusted devices, a list of which Apple appears on the website. Click or tap Allow in the Reset Password message.

Enter your device passcode or macOS admin password and click Continue.

Enter a new password, re-enter it in the Verify field, and tap Next or click Change. Your password is now changed. You may need to re-enter it in a number of locations.

4. Reset Your Apple ID Password Using the Apple Support App

If you can't access any of your devices, you can reset your Apple ID password on a friend or family member's iPhone, iPad, or iPod touch using the Apple Support app or Find My iPhone app.

Ask the device owner to download the Apple Support app. Under Topic, tap Passwords & Security. Tap Reset Apple ID password. Tap Get Started, then tap A different Apple ID.

Enter the Apple ID that you need to reset the password for, then tap Next and follow the steps on your screen until you receive the confirmation.

If the device uses iOS 9 to iOS 12 and they can't download the Apple Support app, use the Find My iPhone app instead.

If You Use Two-Step Verification

Before 2FA, Apple offered two-step verification. With this, Apple sends a short numeric code using the Find My iPhone system in iOS and via a text message to other devices. Macs couldn't receive these codes.

The old system also relies on a 14-character long recovery code. If your account became locked, and you lost the recovery code, you might never regain access to your account.

Two-step verification is available if your device is running software older than iOS 9 or OS X El Capitan.

When devices update to later software, their security settings automatically update to 2FA.

5. Reset Your Apple ID Password With Two-Step Verification Enabled

To reset an Apple ID protected with two-step verification, you need to have the recovery key and a trusted device or phone number. Follow these steps:

  1. Go to Apple's iForgot website.
  2. Enter your Apple ID and click Continue.
  3. Select the option to reset your password and hit Continue again.
  4. Type in your recovery code and choose Continue.
  5. Select a trusted device.
  6. Enter the confirmation code.
  7. Select a new password, then click Reset Password.

As shown in Apple's support document on resetting a two-step password, you at least need two of these three items to sign in successfully. One is your Apple ID password, the second is a trusted device, and the third is your recovery key.

If you've lost any two of these items, you might never get access to your account again. You're unfortunately out of options, and thus have to create a new Apple ID.

How to Reset a Password-Only Apple ID Account

Forgot your Apple ID password and don't use two-step or 2FA on your account? You can still reset your password using Apple's iForgot website.

6. Reset Your Apple ID Using the iForgot Website

Visit the iForgot website and enter your Apple ID username. Then follow the simple prompts to reset your password. Because you don't have any of these additional security measures, you can reset your password via email or with security questions, if you still have those setup.

Once you reset your Apple ID password, you should seriously consider enabling additional security protection. There's no reason to use only password protection when 2FA provides vastly superior security. Follow our guide on securing your Apple account with 2FA.

You might also want to consider enabling 2FA for other online services. And once you do, use one of these Mac apps to generate 2FA codes easily. (You don't need an authenticator app to generate codes for your Apple account. The code will appear on one of your trusted Apple devices.)

Add More Self-Recovery Information for the Future

If you lose a device or password, instead of having to convince someone at Apple that you're the legitimate owner, you can quickly recover your account by ensuring it has extra recovery information. Sign in to the Apple ID website and consider:

  • Including one or more "reachable at" addresses. Apple uses them in assisted account recovery.
  • Adding a backup trusted phone number. For example, you can add your partner or a parent's phone number.
  • If you use two-step verification, printing the recovery code and keeping it in a secured place.
  • Never using a work address or other email addresses you might lose access to in the future. That includes addresses you share with another person.

Don't Forget: Use a Password Manager

Apple gives you a lot of methods to reset your Apple ID or iCloud password. Which method you use depends on how your account is set up. We highly recommend you to use 2FA for your Apple ID.

Once you change your password, use a password manager for storing your authentication details. There are lots of excellent password managers available to use with Apple products.

The Best Password Managers for Every Occasion

Struggling to remember your increasingly elaborate passwords? It's time to rely on one of these free or paid password managers!

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About The Author

Rahul Saigal (170 Articles Published)

With his M.Optom Degree in Eye Care Speciality, Rahul worked as a lecturer for many years in the college. Writing and teaching others is always his passion. He now writes about technology and make it digestible for readers who don't understand it well.

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Incorrect Apple Id or Password Try Another Apple Id

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